Please reach us at if you cannot find an answer to your question.
The dishwasher: it's very simple, we promise! We provide a supply of tablets - you’ll need to insert one into the flip box container on the inside of the dishwasher door. Then press the program button of your choice - there are a few settings which are obvious - then press the start button.
The fridge/freezer: you shouldn’t need to adjust any settings. If you run into any difficulties (e.g. it's not cooling efficiently) please let us know.
The electric stove and oven: the stove is a five burner electric stove and the electric oven including an air fryer.
You’ll find an Ecobee thermostat on the kitchen wall in the shelving unit that allows you to control the temperature of the 1st and 2nd floors of the home. There is also a panel in the basement in the hallway area.
If you're running the air conditioning, please ensure that all windows and outside doors are closed to ensure it operates at the maximum efficiency. We recommend a setting of 72F / 22C which we find keeps the place at a comfortable temperature.
Yes, we have a washing machine and separate dryer located in the utility closet in the 1st floor bathroom. There is a supply of detergent that you’re welcome to use as you wish. To operate the machines, simply select the program you want, place the detergent in the tray, close the door, and hit start. If in any doubt, there are instructions next to the machines.
Please scan the QR code on the countertop or look in the guidebook for instructions.
There is a smart TV in each bedroom, the family room and basement for your use and enjoyment with Roku remote controls.
You’ll find the remote control on the side tables or next to the television.
Please feel free to log into your streaming services while visiting, just remember to log out of your accounts before you head off.